Question 1

What is included?

Accepted Answer

80/20 cotton/poly batting, thread, and a fresh needle are included in every quilt price estimate. We want to avoid any add-ons and would like you to have the most streamlined and pleasant experience possible.

Question 2

Is backing provided?

Accepted Answer

We do not currently offer backing and request that you provide your own. It will need to be at least 4 inches wider on each side of your quilt, and at least 8 inches longer at the top and bottom for Cotton quilting fabric backing. 
For Cuddle or Minky the fabric needs to be at least 10 inches top and bottom and 5 inches wider on each side.

Question 3

May I piece together a backing for my quilt?

Accepted Answer

In short, yes, but understand that when pieces are sewn together they tend to pull and stretch at different rates. Add into the mix the warp (length of the fabric) and weft (width of the fabric) being sewn together in larger pieces tends to create twisting when it is loaded with even the small amount of tension on a longarm frame. as the quilt is being quilted these pieces will continue to warp until the end. This may result in a possibly twisted and non-symmetrical look at the back by the time the quilting process is finished. 
Nevertheless, we welcome any kind of creativity you would like to represent on the back as long as you are aware of probable outcomes.

Question 4

May I drop off my quilt in person?

Accepted Answer

Yes, absolutely! We would love to have you come by our Mesquite location and drop off your labor of love. Meet the team in person. Max and Khyrus love greeting new people.

Question 5

Where do I send my quilt?

Accepted Answer

Please reach out to get your order form and pricing before you mail the quilt out to us. We want to make sure your expectations are met, and we are all on the same page before we proceed with your quilt.

Question 6

What kind of machine do you use?

Accepted Answer

We use the Amara machine from Handiquilter. Known for its attention to detail and precision in quilting.

Question 7

What kind of thread do you use?

Accepted Answer

We offer a multitude of colors of Glide thread. It comes in over 200 colors and is an excellent quilt topping thread. It is made of a  strong and durable triobal polyester. This creates bright vivid colors and a rayon-like finish giving richness and depth to the finished quilt. We love to help match the perfect thread color to your quilt to create a beatiful compliment to your creation.

Question 8

What kind of batting do you offer?

Accepted Answer

We offer Pellon 80/20 unbleached cotton polyester blend. Made in the US with high-quality standards. This is perfect for anyone wanting natural cotton batting without the disadvantages of 100% cotton. It has a 3 to 5% shrinkage and is good for stitches up to 8 to 10 inches apart. 
We also offer Pellon 100% polyester batting that is more lighter, insulating, and drys faster than the 80/20. This is the best for lighter color quilts and quilts with white fabric as the cotton blend tends to show through.

Question 9

Do you do custom quilting?

Accepted Answer

We have a deep respect for all the custom quilters out there and admire their work. We offer our captivating edge-to-edge designs finished beautifully and affordably.

Question 10

Do you do binding?

Accepted Answer

We do not currently offer binding services. We do return the excess backing with the completed quilt, so you may use that for binding if you like.

Question 11

Do I have to pay return shipping?

Accepted Answer

All orders over $65 offer free return shipping, except for our valued customers in Alaska and Hawaii. There is a $15 for return shipping fee for them. 
Faster return shipping is also offered for a fee if wanted.

Frequently asked questions